Live Sale

  • How do I claim an item on your Live Sales?

    To claim an item, comment your name and price! Your claim will always appear first on your screen. However, for claims we will go off our recorder’s device that is keeping track of each claim. Make sure you are CERTAIN with your claims. No put-backs or switching! No exceptions!
  • How long do I have to pay my Live Sale invoice?

    You have 24 hours to pay for your order. However, if any circumstances arise that prohibit you from doing so, please let us know. If you repeatedly do not pay your invoice, you will be blacklisted from our live sales going forward.
  • I claimed an item(s) on your Live Sale, how do I pay?

    Please direct message our Instagram account HERE with your email address. We will send an invoice link to your email where you can pay via your debit or credit card.
  • I saw an item for sale on your Live Sale, will it be available on the shop?

    Oftentimes our Live Sale products are items that are exclusive. If there is any stock left over, we may place it in our shop. You can always use our search feature to look for any product. If you can’t find what you're looking for, just call or email us!
  • Live Sale Rules

    Hello! Welcome to the information and rules of our Crystal Council Instagram Live Sales 🌟 Almost every Monday night at 8pm EST we host a Live Sale on our Instagram. If you don't follow us yet on Instagram, you can here @the_crystal_council Sign up for text message Live Sale alerts here How It Wo...
  • My Live Sale order is wrong! What do I do?

    If your Live Sale order is wrong, wait to pay your invoice. We ask that you please reach out to our Instagram team