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• Are your crystals ethically sourced?

  All of our crystals are ethically sourced. Each month when we go searching for new crystals to bring into our inventory we always try and buy from the direct source. If we cannot but directly from the primary source, we research potential sellers to see if they share the same ethical standards th...

• Do you offer wholesale?

  We do! Read more about how to apply for an account here: How Can I Apply for a Wholesale Account?

• Do You Ship Internationally?

  We do! We charge a shipping fee of $12 for international orders. Please note: You are responsible for any duties or taxes in your applicable country. Shop Now

• How Can I Apply for a Wholesale Account?

  You can apply for a wholesale account here: https://wholesale.thecrystalcouncil.com/register/ Please note, that we required a business EIN and a  Sales and Use Tax ID number for account approval.

• How Do I Change My Order Shipping Address?

  You can edit any shop order shipping address here

• My tracking number shows that it is being “returned to sender”. What do I do?

  Please reach out to our customer service email and/or telephone number. When the package is delivered to our warehouse, we will immediately reship it.

• What service do you use for delivery?

  If you are within the U.S. Packages under 1lb ship via USPS Packages over 1lb ship via FedEx If you are outside of the U.S. packages will primarily ship via FedEx. There are exceptions to these shipping rules depending on your shipping location and address, however, these are primarily our mai...